Artificial intelligence (AI)

Intercom and Zendesk low-code integration After switching to Intercom, you can start training Custom Answers for Fin AI Agent right away by importing your historic data from Zendesk. Fin AI Agent will use your history to recognize and suggest common questions to create answers for. Once connected, you can add Zendesk Support to your inbox,...

OpenAI launches a ChatGPT plan for enterprise customers

Enterprise Chatbot Types, Benefits and Examples Meanwhile, AI chatbots use machine learning and natural language processing (NLP) to understand what people are writing and generate natural, human-like responses. AI chatbots can also learn from each interaction to become more effective over time. They’re the new superheroes of the technology world — equipped with superhuman abilities...